Welcome to our product. Astral Charto (including services provided by websites, hereinafter referred to as "Products and Services") is developed and operated by Astral Charto (hereinafter referred to as "We"). Ensuring the safety and privacy of user data is our top priority. This privacy policy outlines the data we collect during your use of our Products and Services and how it is processed.

Please be sure to carefully read and fully understand all the rules and key points of this privacy policy before continuing to use our products. Once you choose to use it, you are deemed to have agreed to all the content of this privacy policy and agreed that we may collect and use your relevant information in accordance with this policy. If you have any questions about this policy during the reading process, you can contact our customer service for consultation. Please contact us via [email protected] or through the feedback method in the product. If you do not agree with the relevant agreements or any of its terms, you should stop using our Products and Services.

This privacy policy helps you understand the following content:

Personal information refers to various information recorded electronically or by other means that can identify a specific natural person or reflect the activities of a specific natural person. We collect and use your personal information during the process of providing services and/or products in accordance with the Cybersecurity Law of the People's Republic of China, the Personal Information Security Specification (GB/T 35273-2017), and other relevant laws and regulations, strictly adhering to the principles of legality, legitimacy, and necessity. The information we collect includes but is not limited to phone numbers, email addresses, preferences, and interests.

To receive our full range of product services, you must first register a user account, which we use to record relevant data. All the information you provide comes from what you provide during registration, as well as data we obtain from third-party partners. The username, password, and contact information you provide may be used to verify your identity by sending text messages or emails.

As a general rule, we only retain your personal information for as long as is necessary to achieve the purposes for which it was collected. We will retain your personal information for the duration that is strictly necessary to manage our relationship with you (for example, when you have an account or receive services from our products). In order to comply with legal obligations or to demonstrate certain rights or meet applicable statutes of limitations, we may need to retain archived personal information after the above period and cannot delete it upon your request. When your personal information is no longer necessary for legal obligations or statute-of-limitations purposes or archival purposes, we ensure its complete deletion or anonymization. If you confirm that you no longer wish to use our Products and Services and actively cancel your account as required, all information will be completely deleted.

We use industry-standard security measures to protect the personal information you provide and encrypt key data to prevent unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. We use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent malicious attacks on data.

It is worth mentioning that in order to enhance the protection of privacy data, we have desensitized it during collection, so even in our own database, no relevant, plain-text privacy data is stored.

When necessary for the management of our daily business activities and to better serve our customers, we will use your personal information compliantly and appropriately. Considering the comprehensive needs of business and various aspects, we only use this data ourselves and do not share it with any third parties.

We may disclose your personal information externally in accordance with laws and regulations or as required by mandatory government authorities. When we receive such requests for disclosure of information, we will require corresponding legal documents, such as subpoenas or investigation letters, to be provided. We believe that information requested from us should be as transparent as possible within the scope permitted by law.

Under the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization:

To ensure the normal operation of the product, we store small data files called Cookies on your computer or mobile device. Cookies usually contain identifiers, product names, and some numbers and characters. With the help of Cookies, we can store your preferences or product data and use them to determine whether registered users have logged in, improve service and product quality, and optimize user experience.

We use various types of Cookies for different purposes, including strictly necessary Cookies, performance Cookies, marketing Cookies, and functional Cookies. Some Cookies may be provided by external third parties to provide other functions to our products. We will not use Cookies for purposes other than those stated in this policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer or mobile device, and most web browsers have the function to block or disable Cookies. Blocking or disabling Cookies may affect your use or inability to fully use our Products and Services.